Terms & Conditions

Payment Terms

Tan My requires 40% to be paid on confirmation of Order, and the balance to be paid before shipment.
Payment is to be made in US Dollars  by Telegraphic Transfer to our Bank Account. Details of Bank Account will be provided at that time.
Tan My will be responsible for Bank Fees charged by our Bank in Vietnam, but the Customer is responsible for all other Bank fees, including Remitting Bank and any Correspondent Banks.
Under Vietnam law Credit Card payment is only available at point of sale.

All prices listed in this website are in US Dollars, inclusive of all local taxes.
Wholesale Terms
Tan My offers Wholesale prices to Customers who order One Thousand USDollars (USD1,000) or more. The prices indicated in this website are Wholesale prices, and are available for orders which exceed USD1,000. Tan My reserves the right to charge its normal retail prices for orders which are less than USD1,000. These prices will be provided upon request.


Tan My will provide shipping service by courier, air or sea, at your request. Cost of shipment and insurance, if required, is for your account. Tan My can provide estimates of shipping costs, which depend on weight and volume.  Final shipping costs will depend on the weight and volume  of the shipment.
Tan My will ship your order at the first available date following completion of your order. Tan My can not guarantee any particular shipping date.

Customs & Import Duties Information

You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you. You should contact your local customs office for further information. Additionally, when ordering from Tan My, you are considered the importer and you must comply with all laws and regulations of the country in which you are receiving the goods.
Tan My's Website's Terms & Conditions

Tan My provides its services to you subject to the following conditions. If you visit or shop at Tan My, you accept these conditions. Please read them carefully. When you use any Tan My service/visit/, or purchase from Tan My, whether or not included in the Tan My website, you also will be subject to the guidelines and conditions applicable to such service or business. 
Do not use this website if you do not accept any of the terms & conditions.
All Products on this website are subject to availability and Tan My shall not be bound to accept any particular purchase order. Tan My reserves the right not to accept any purchase order for any reasons whatsoever.
Tan My will at all times attempt to ensure accuracy of information. All typographical errors or inaccuracies in the description or price of any of the Products shall be subject to correction (even after an order has been placed), and Tan My shall not be liable for any loss or damage arising from any such errors or inaccuracies.

Refund Policy

Refunds or exchange will be given at the absolute discretion of Tan My.


As a registered member of Tan My, you are solely responsible for maintaining the security of your User-ID and password. You should not disclose your User-ID or password to any third party (other than persons authorized by you to use your account) and are solely responsible for any use of or action taken under your account on this website. Tan My shall not be liable for any loss or damage suffered or incurred by you or any third party due to the wrongful or fraudulent use of your account or personal information whether by yourself or by any third party no matter how such loss or damage is caused. You shall immediately notify us at enquiries Tan My with the caption (Re: E-commerce) of any unauthorized use of your account or of any other breach of security known to you.


The information and materials contained in this website or provided as part of the Services including text, graphics, links or other items, are provided on an "as is" and "as available" basis. Tan My does not warrant the accuracy, adequacy or completeness of such information and materials. Tan My expressly disclaims any liability for errors or omissions in such information and materials. No warranty of any kind whether implied, expressed or statutory (including but not limited to the warranties of non-infringement of third party rights and freedom from computer virus) is given in conjunction with such information and materials. All information and materials found or comprised in this website is for informational purposes only and are not meant to substitute any advice better provided by doctors or any other professionals.
Any condition or warranty which may be implied, expressed or statutory (including but not limited to the warranties of title, merchantability, satisfactory quality for a particular purpose) in respect of the Products and Services provided on this website is HEREBY EXPRESSLY EXCLUDED by Tan My, its service providers and suppliers.

All the intellectual property (including copyrights, trade marks) and other similar rights to all materials and information (including pictures, graphics, text, page headers, buttons, images, animated pictures and sound) found in this website are owned by or licensed to Tan My and its service providers. No part or parts thereof may be reproduced, broadcast, framed, hyper linked or transmitted in any manner or by any means or stored in an information retrieval system without the written consent of Tan My.